

The problems are capable of being fixed. The people of Gotham take to crime to survive because they have been squeezed by the ruling class and it’s the only way to protect what remains of their material conditions.
The Waynes and people like them, the owning class, prop up a system of inequality that forces these conditions to endure.
Bruce Wayne, the richest and most powerful of all, is hurt back (his parents killed) and instead of solving the systemic issues, he doles out individualized corporal punishment as a vigilante.
It’s the ultimate extension of “It is difficult to get a man to understand something, when his salary depends on his not understanding it.”: Rich people will never acknowledge that the very system that provides them power is the ultimate root of all the issues they intend to solve via violence. Batman is himself the ultimate villain of the story.
They don’t use Signal though. They use a clone called TeleMessage Signal which logs and archives all their messages on an Israeli server, and which a hacker was able to access before the service was suspended.
You can’t really help if someone forks and misuses software.