Title is tongue in cheek, of course—they probably are gamers. I get that making a game is complex and full of trade-offs, and you can’t please everyone. Still, there are certain design decisions that just feel like they weren’t made by people who play games regularly.
It’s interesting to try to separate those two categories. Why else would a dev do those things unless they’re out of touch with actual gaming? I mean, adding a way to skip a cut scene is definitely not a budget issue.
Developer ≠ Management/C-Suite forcing implementation
(Does not apply to small-scale indie devs)
Probably priority? They have a tight deadline and skipping cut scenes is not a priority feature.
I have also seen game where dev deliberately ignore call for adding a skip scene button because they want their players to read the story. You can disagree with it but maybe the dev really think their cut scene is worth watching. That doesn’t necessarily mean they don’t play games, its just that they have high pride in their work.
I know the above is a controversial take. But I have no problem watching cut scenes if that is the dev’s intention.
It would be cool if they were smart about it. Like, make you watch a cutscene once, but if, say, the cutscene is just before a tough boss and you saved just before the cutscene, then if you lose to the boss and need to try again, you won’t have to watch the cutscene a second time. Especially if it’s a long one.
There should always be an option to pause a cut scene though.