We introduced our new state-of-the-art industrial 3D printer, the Prusa Pro HT90, at FormNext 2023 where it generated quite a buzz thanks to its support for high-end materials and various innovations to improve print quality. Today, I'm happy to announce that...
Yeah, I got several replacement bits from them for no charge. It’s also super easy to get past their level 1 support if you present an issue clearly and with evidence. (… as opposed to being forced to perform every step in a level 1 playbook. (DiD yOu tUrN iT oN aNd oFf agAiN?))
I have been following the power loss recovery issues on GitHub for a while. They finally came out and said, on GitHub, that they can’t implement. It was super shady of them to just quietly delete that feature from their product page.
However: If your first layer is tuned correctly and you lose power long enough for the bed to cool down, the print (depending on the material) will likely pop off the bed anyway so power loss recovery is moot. IMHO, if the print is super important it should be supervised and attached to a beefy UPS.
Thank you for your insight! I forgot that they’d promised power loss recovery, I’ve never had a need for it on my mini.
Agreed on support, too! Always had a good experience
Yeah, I got several replacement bits from them for no charge. It’s also super easy to get past their level 1 support if you present an issue clearly and with evidence. (… as opposed to being forced to perform every step in a level 1 playbook. (DiD yOu tUrN iT oN aNd oFf agAiN?))
I have been following the power loss recovery issues on GitHub for a while. They finally came out and said, on GitHub, that they can’t implement. It was super shady of them to just quietly delete that feature from their product page.
However: If your first layer is tuned correctly and you lose power long enough for the bed to cool down, the print (depending on the material) will likely pop off the bed anyway so power loss recovery is moot. IMHO, if the print is super important it should be supervised and attached to a beefy UPS.