• bluewing@lemm.ee
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      2 months ago

      It’s called “Work from Home”. Not outsourced and overseas call center.

        • Trainguyrom@reddthat.com
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          2 months ago

          Depends on the bank. I have accounts with 2 credit unions right now and both have WFH tellers who will help with account questions and whatnot from the comfort of their pajamas at home. And I can tell by the local accent and lack of background noise they certainly haven’t been outsourced out of the region if at all