Ellecram@beehaw.orgtoTechnology@beehaw.org•Creative Good: Why customers don’t want chat botsEnglish
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1 year agoThat would bring fear to my life. I have not had any good chat box experiences and certainly would not want one during a potential emergency. Some countries - perhaps most - have a dedicated line for real emergencies and a separate line for non emergency calls. I would be frustrated if the officials put a chatbot on either of them.
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