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This is the biggest waste of words next to a “Trump-said” article.
Laptop makers once put pop-out mice on laptops. They were horrible. Toting a wired mouse around was a pain in the ass too. There’s a reason touchpads took over. It doesn’t mean people don’t know how to work a computer.
In 2011 I was aghast when I learned a popular keycard / biometric system used FTP to pull down its cleartext list of acceptable keys from the server.
The username was something like ADMIN and the password was PASS.
And no, that wasn’t the FTP command; that was the password.
So I’m not surprised that there are still problems with these devices.
edit: more complete thought