Whenenver I try to use my mouse without a dongle (direct connection through bluetooth), I get the situation in the picture.
I’d like to give you more information but there isn’t a pattern. It happens in the middle of using it. It happens when I don’t move for a while, then suddenly move my mouse. It happens if I was using the scroll wheel for a while and started moving the mouse again. It has no learnable pattern.
The mouse works perfectly if I use the dongle. Mouse worked (probably still works) perfectly in Windows. I’m on Linux Mint (Zara)
I tried what little (4 threads) information I could find about this topic so I’m here.
Any solutions?
Edit: Thank you everyone but the solution to the problem is bigger than the problem. I thought it would be an easy solution but I need this USB slot once every 3 months, I can live with that :D
It only happens with logitech mouse on linux mint. The same computer, the same hardware with a different operating system has no problem.
My headphones work no problem. My keyboard work no problem. My mouse I need to use a dongle…
Damned if I can think of how changing the OS would affect an individual device being able to maintain communication with the Bluetooth controller.
kagis
https://www.reddit.com/r/bootcamp/comments/gcx5ug/solution_logitech_mx_master_mouse_dies_and_keeps/
This guy is talking about apparently at least a past model of that mouse having problems with Bluetooth power management and sporadic disconnections. The controller’s power management configuration might depend on the OS. But that sounds like it happened after inactivity. You might try investigating that route.
Hmm.
I take it that this is a laptop? I guess one thing to try swapping out would be the Bluetooth controller. You can get little Bluetooth USB dongles on Amazon for like $4.
EDIT: Oh, just saw your other comment about needing USB ports.