Two women were removed from a British Airways flight at Heathrow after an altercation reportedly provoked by a Make America Great Again (Maga) cap.

The incident occurred on Saturday as the women, aged 40 and 60, were preparing to board a flight bound for Austin, Texas.

Witnesses said that one woman took offence at her fellow passenger’s red Maga hat, worn by supporters of the former US president Donald Trump, and asked that it be removed, the Sun reported.

Punches were allegedly exchanged between the two women, both booked to fly in premium economy, before they ended up squaring up to one another in the cabin. When the captain called for assistance, police arrived at the scene to escort the passengers from the aircraft.

  • GBU_28@lemm.ee
    link
    fedilink
    English
    arrow-up
    1
    ·
    5 days ago

    Material, physical changes to the customer experience.

    You’re literally getting a different seat as a product, or a different relationship with the purchase, as a service.

    I’m not simping for the airline here, but it’s literally different (and stupidly more expensive)

    • fine_sandy_bottom@lemmy.federate.cc
      link
      fedilink
      English
      arrow-up
      1
      ·
      5 days ago

      If I say that receiving 2 olives on my side salad instead of 1 is “a premium experience”, it’s not possible to prove that assertion false but it makes the word premium completely meaningless in any practical way.

      My point is, I’m not going to argue with you about your definition of premium.

      • GBU_28@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        5 days ago

        Well it’s clearly described what you get. It’s not just “more”.

          • GBU_28@lemm.ee
            link
            fedilink
            English
            arrow-up
            1
            ·
            edit-2
            4 days ago

            I’m allowed to further discuss the on topic subject, especially as clarification of my point.

            Edit you minimized the discussion to quantitative “more olives”, and I clarified my position as being more than that, and that the definition of premium is a known thing.

            If you are all set, stop replying. I promise you I wouldn’t double reply to repull you.

            Edit also you entered this conversation debating what “premium” is so don’t act like that’s invalid discussion.