• DR_Hero@programming.dev
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    8 months ago

    Collective mass arbitration is my favorite counter to this tactic, and is dramatically more costly for the company than a class action lawsuit.

    https://www.nytimes.com/2020/04/06/business/arbitration-overload.html

    A lot of companies got spooked a few years back and walked back their arbitration agreements. I wonder what changed for companies to decide it’s worth it again. Maybe the lack of discovery in the arbitration process even with higher costs?